Most distributors must store certain records for several years for business, legal, and tax purposes. Many others choose to keep customer-related documentation - like purchase orders or engineers' drawings - on file for service and reference reasons.
Capabilities
- Enables distributors to link electronic files (images) to maintenance and transaction records within the solution
Benefits
- Eliminated paperwork
- Saved time and money
- Improved customer service and communication and record-keeping processes
Until now, maintaining this documentation meant keeping space-consuming file cabinets full of paperwork in the office, or paying off-site document storage costs. And, walking back and forth between desks and file cabinets to search for pieces of paper cost employees valuable productivity.
Activant Prophet 21 offers a cost-effective, reliable alternative. By giving you the ability to scan paper documents and link them to records within the solution, Prophet 21 helps boost employee efficiency while cutting the time and expenses associated with maintaining traditional paperwork.
Eliminating Paperwork, Cutting Costs
Prophet 21's document imaging capabilities allow you to link maintenance and transaction records to any file on your network - from vendor invoices and customer purchase orders to specifications and material safety data sheets (MSDS). You can even scan and save handwritten letters and faxed communications in the solution, or link to e-mails that relate to specific orders.
Because your employees will have better access to important customer and product information, service will improve. And, because they can e-mail or fax the documentation directly from Prophet 21, your employees can simply click on a link to those documents, and send them instantly.
Prophet 21's document imaging functionality also gives you the chance to clear bulky file cabinets from your offices - and eliminates the need to pay someone to file endless pieces of paperwork.
Because paperwork is expensive to produce and labor-intensive to maintain, Activant integrated document imaging technology into Prophet 21 to help cut the costs of operating a successful distributorship.
For more information on Activant's enterprise software solutions, please fill out our Web Contact Form.
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