Prophet 21 enables you to complete the entire order entry process from one screen - enter quotes and orders, convert quotes to orders, expedite orders, check stock, search past invoices, verify shipping preferences, and more.
Capabilities:
- One screen order entry, quote entry, and expediting
- Quote to order conversion
- Automated substitutions and accessory item suggestions
- Multiple ways to enter orders
Benefits:
- Improved customer service
- Streamlined processes
- Reduced errors
- Increased sales
You can also search - by self-determined criteria - through complete sales histories from the same order entry screen. Narrow your sales history search by date range or keywords and, in a few simple steps, add items to your customer's current order.
Prophet 21 records all transactions in real time, so you know that inventory checks are accurate and up-to-date. You can also link product information - like material safety data sheets and product specs - to each item, and send information directly from Prophet 21 to customers.
Additionally, whether orders are entered at the front counter, via a personal digital assistant (PDA) device, or over the Web, information goes directly into Prophet 21 for faster processing. You can even make it easier for your customers to pay invoices by accepting credit card purchases directly into Prophet 21.
Quoting Capabilities
Quoting prices for 50 or more line-item orders is a daily practice for most distributors. With Prophet 21, you can instantaneously turn those quotes into orders with the click of a mouse.
In addition, if you have more than one customer bidding for a job, Prophet 21 lets you create one quote for the same group of 200 line items and apply it to numerous customers. You can also re-use and copy quotes from one customer to another, and the solution will automatically adjust prices accordingly.
Accessory Items and Substitutions
If you sell pipe, does every one of your sales and service representatives know to offer contractors the accompanying fittings? And, since most fixtures come without lamps, do your reps know to remind customers that they need to purchase these items separately, or which lamps fit which fixtures? Prophet 21 solves these issues by automatically "suggesting" products that go with items on a customer's order.
Plus, Prophet 21 automates substitution processes. For example, if one of your most popular SKUs is backordered, the solution will remind your sales representatives to offer a similar product. Prophet 21 also offers the functionality you need to easily process non-stock items, and turn these items into SKUs in your inventory.
For more information on Activant's enterprise software solutions, please fill out our Web Contact Form.
Back to Top
